Our SWSi Strategy 2015 guides the Institute planning process to 2015. Our purpose is to be recognised as an innovative and responsive provider of education, training services and solutions that enable people and organisations to optimise their capacity for success. The driving principle behind our Strategy 2015 is to support our customers to develop skills, build community capacity, enhance job growth and increase productivity.
Our five Key Focus Areas include:
- Drive investment to enable innovation
- Build networks and partnerships to support economic prosperity
- Capitalise on the region's unique strengths and diversity
- Be a leading provider of tertiary education
- Support our region's adaptation to climate change
Our Strategy 2015 was developed through consultation with industry, community and staff and outlines our response to a rapidly changing marketplace. We will use the Strategy to build on our significant strengths and existing relationships with our customers and stakeholders to deliver programs and services.
SWSi ensures focus on and a commitment to achieving the SWSi Strategy 2015 through a range of business unit and cross-functional groups and committees. As one of the largest Registered Training Organisations in Australia, TAFE SWSi is committed to a rigorous and open model of corporate governance which outlines the standards to which we aspire. Outlined below is the Institute’s Governance reporting model.
Our SWSi Customer Service Standards sets out our commitment to providing a high standard of professional service to our customers; along with our SWSi Customer Service Charter which outlines our service promise, commitment to our customers and our value for feedback.
TAFE NSW - South Western Sydney Institute provides the highest level of quality vocational education and training to meet the training needs of individuals, industry and the community.
The Institute is a nationally recognised training organisation under the Australian Skills Quality Authority (ASQA). ASQA is the national regulator for Australia’s vocational education and training sector. ASQA regulates courses and training providers to ensure nationally approved quality standards are met.
The Institute is also ISO 9001:2008 certified. ISO 9001:2008 is an international standard for the management of quality systems and the Institute's certification ensures that our quality management system conforms to customer and regulatory requirements.
The Institute is a quality focused organisation, committed to excellence through innovation and continuous improvement of our products, services, and outcomes.
The Institute also complies with all relevant Commonwealth, State or Territory licensing, legislative and regulatory requirements relevant to its operations and its scope of registration.